Privacy Policy

CybGene values the privacy of visitors and takes every known precaution to safe guard the information we collect from unauthorized use.
WHAT INFORMATION DO WE COLLECT?

This information may be collected Register email, Password, gender, shipping and billing address, phone number, email address, the date and time, browser and operating system, the URL you request, and some survey questions to understand customer preference on products. In addition, we may ask for your country of residence and/or your organization’s country of operation, so that we can comply with applicable laws and regulations. This information is used for order processing and internal marketing as well as to communicate with you about your order and our site.
When we have more cooperation (like wholesale, or Beta User), we may need to collect more information: like phone number, your website, Amazon profile, your reviews and testimonials etc.

WHY DO WE COLLECT THIS INFORMATION?

We use this information in order to serve the needs of our customers. We need to know who you are in order to verify Beta user application. We collect several pieces of personal information from you in order to complete this verification process. The non-personal information that we collect from you is used in order to offer you better service and to make your experience with our site more enjoyable. Any information that we may inadvertently collect from you, that does not serve one of these reasons stated above, is immediately purged from our system.

HOW IS YOUR INFORMATION PROTECTED?

We use the latest in encryption technology, including 128 bit SSL encryption to ensure that any sensitive information that is sent by you to us via the Internet is protected from unauthorized interception. We employ the latest in firewall protection to prevent unauthorized access into our information storage areas. We maintain a rigorous hiring process to screen out potential employees with criminal backgrounds. All employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities. We also have back up servers and power supplies to guard against power outages and other natural occurrences that could pose a threat to the integrity of your personal information. Passwords are required in order for you to gain access to your account. Once an account has been terminated, measures are taken to remove those users from the system who no longer need access to our system. When an employee is terminated or is no longer with the company, we change the access codes that the employee used to access any customer accounts.

WHO HAS ACCESS TO MY INFORMATION?

Only those employees that are responsible for handling your account have access to your information. Additionally, employees in our technical department may have access to your information in order to conduct routine checks on the integrity of our system and in order to perform necessary maintenance work. Additionally, judicial requests by a duly authorized court will require us to divulge certain information regarding your account should that situation arise. Finally, should our company ever be bought or sold, your account information would then become the property of the new owner/entity.

CAN I CORRECT OR REMOVE INFORMATION FROM YOUR SITE?

You always have the option to view your account to make sure the information we have collected from you is indeed correct. You also have the option of removing any information from your account that you wish to keep private. However, please note that removing certain information such as your email address, contact information, and the like may greatly hinder our ability to effectively provide the service or products you have requested. We recommend, that you contact us first to discuss which information you may remove without interrupting the quality of service we intend to provide for you.

CAN I OPT OUT OF HAVING CERTAIN INFORMATION COLLECTED?

You have the option of disabling your computer’s ability to accept or transmit cookies. This will prevent us from gathering certain non-personally identifiable information from you. You also have the option of removing yourself from any email distribution list that you may have signed up for.

NOTICE OF CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time. However, if any changes do occur, we will publish the changes to our web site and post a notice on the home page that a new privacy policy has been implemented. We will also take reasonable steps to contact you personally to let you know of the new changes. Should the company be bought or sold to someone else, we will take reasonable steps to notify you personally. You will then be given the option to keep your account open or to terminate.

Last modified on Jan 11, 2015

If there is any question regarding privacy policy, please contact us through email support@cybgene.com.

Term of Use

Welcome to CybGene. If you continuously browse as well as utilize this website you are agreeing to abide by and be bound by the following terms and conditions of use, which together with our personal privacy plan regulate CybGene’s relationship with you in relation to this site.

The term CybGene or ‘us’ or ‘we’ describes the owner of the website. The term ‘you’ refers to the customer or customer of our web site. The use of this internet site is subject to the complying with regards to usage:.

The material of the web pages of this site is for your basic info as well as usage only. It undergoes change without notice. Neither we neither any kind of 3rd parties offer any sort of service warranty or warranty about the accuracy, timeliness, efficiency, efficiency or suitability of the details as well as products located or provided on this website for any type of particular objective. You acknowledge that such info as well as products could contain mistakes or errors and we specifically exclude liability for any kind of such mistakes or mistakes to the max extent allowed by regulation. Your use of any type of details or products on this web site is completely at your very own risk, for which we will not be liable. It shall be your very own responsibility to make certain that any sort of items, solutions or information offered via this site meet your specific demands. This internet site consists of material which is had by or authorizeded to us. This product includes, but is not limited to, the design, layout, appearance, look and also graphics. Duplication is prohibited apart from in accordance with the copyright notification, which forms part of these terms. All hallmarks duplicated in this web site, which are not the residential property of, or licensed to the driver, are acknowledged on the site. Unapproved usage of this site may generate a case for damages and/or be a crime. Periodically this web site might also consist of links to various other web sites. These links are offered your benefit to offer additional info. They do not signify that we endorse the website(s). We have no duty for the material of the linked website(s). Credit history Cards/ Settlement Handling.

We do not store credit card details nor do we share consumer information with any kind of Third events.

Refund/Cancelation Policy

Each system comes with our 1 Week money back assurance or cooling off duration. You have 7 days to decide if you are visiting keep it or otherwise. If within this 7 day duration you don’t want it, return it to us extra and also we will certainly reimburse you the purchase rate. Then 1 Week period has expired you will certainly not be qualified to your money back. Additionally from the date of receipt you have 12 months cover with the maker– merely meaning that if an issue occurs with your product after the initial 7 day period has actually elapsed (which the supply of spare components could not correct) you could return the system to us as well as we will have the supplier repair service or if requirement be replace the system for you providing the fault is discovered to be a result of either a manufacturing or product problem.

If the manufacturer locates that the issue is because of abuse or disregard they book the right to levy a charge for the repair work and return of the product.

All our products are made to the appropriate U.S.A. or European Safety and security Standards. We believe you will be delighted with your acquisitions yet there might be occasions when you feel it required to return a thing. You have the right to terminate the contract for the purchase of any kind of thing within 7 functioning days of distribution. This applies to all our products. Please note that you will certainly be responsible for the expenses of returning the goods to us unless we delivered the product to you at fault or the product is defective.

Guarantee as well as Obligation: Absolutely nothing in these Terms will limit our liability for death or car accident resulting from our neglect, neither will certainly any of these terms restrict any one of your statutory legal rights. In addition that detailed over we will not be regarded to be in breach of contract or of these Terms as a result of any sort of delay in our efficiency or failure to perform our responsibilities if that delay or failing to perform is because of any type of source or circumstance past our practical control consisting of, yet not limited to, fire, flood and also other acts of God, strikes, riot, accident, interruption to effort materials, civil commotion, acts of terrorism or battle. Apart from as laid out above, our optimum obligation emerging from any kind of order for the supply of goods to you under this contract will be limited to the retail price of the goods consisted of because order.